BD345 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1. Introduction and Scope

This Privacy Policy applies to all personal data collected and processed by bd345 in connection with the operation of the platform at bd345.bar. It covers data collected when you visit the website, register an account, use any feature of the platform, or contact our support team.

bd345 is committed to handling personal data responsibly and transparently. We collect only the data that is necessary for the purposes described in this policy, and we do not sell personal data to third parties for marketing purposes.

This policy is intended for adult members and prospective members in Bangladesh. By using the bd345 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein, to the extent that consent is the applicable legal basis for processing.

This policy should be read alongside the bd345 Terms and Conditions and Responsible Gaming guidelines, which together form the complete framework governing your use of the platform.

2. What Personal Data We Collect

bd345 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the website, and in some cases from third-party service providers involved in operating the platform.

The categories of personal data we may collect include:

We do not knowingly collect data from individuals under the age of 18. If we become aware that data has been submitted by a minor, we will delete it promptly and close any associated account.

3. How We Use Your Data

bd345 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your bd345 member account, including verifying your identity and age.
• Platform operation: To provide access to betting, gaming, and other features of the bd345 platform.
• Transaction processing: To process deposits, withdrawals, and other financial transactions associated with your account.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security incidents.
• Responsible gaming: To monitor account activity for signs of problematic behaviour and to apply responsible gaming tools such as deposit limits or self-exclusion where requested or required.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your account.
• Legal and regulatory compliance: To meet obligations under applicable laws and to respond to lawful requests from authorities.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the bd345 platform.
• Communications: To send you service-related notifications, account updates, and — where you have opted in — information about platform features and updates.

bd345 does not use your personal data to build profiles for sale to advertisers or to share with unrelated third parties for their own marketing purposes.

4. Legal Basis for Processing

bd345 processes personal data on the following legal bases, depending on the purpose of processing:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered member, including account management and transaction processing.
• Legitimate interests: Processing carried out for purposes such as fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable laws, including age verification and anti-money laundering requirements.
• Consent: Where we rely on your consent — for example, for certain types of marketing communications — you have the right to withdraw that consent at any time by contacting us or updating your account preferences.

Where consent is the basis for processing, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

5. Data Sharing and Third Parties

bd345 does not sell your personal data. We may share your data with third parties only in the following circumstances:

• Service providers: Third-party companies that assist in operating the bd345 platform, including payment processors, identity verification providers, IT infrastructure providers, and customer support tools. These providers are contractually required to handle your data securely and only for the purposes we specify.
• Game and content providers: Where games or betting markets on bd345 are powered by third-party providers, limited technical data may be shared with those providers to deliver the relevant service.
• Legal and regulatory authorities: Where required by law, court order, or regulatory requirement, bd345 may disclose personal data to relevant authorities. We will only do so to the extent required and will notify you where legally permitted.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal data held by bd345 may be transferred to the relevant successor entity, subject to equivalent privacy protections.

When sharing data with third-party service providers, bd345 takes reasonable steps to ensure that appropriate data protection agreements are in place. We do not permit our service providers to use your data for their own independent purposes.

6. Cookies and Tracking Technologies

bd345 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit a website. They help us recognise your browser, maintain your session, and understand how the platform is being used.

The types of cookies used on bd345 include:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and enabling core features. These cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences and settings, such as language or display options.
• Analytics cookies: Used to collect aggregated information about how members use the platform, helping us identify areas for improvement. This data is not used to identify individual users.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bd345 platform. bd345 does not use cookies to serve third-party advertising.

7. Data Retention

bd345 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the type of data and the purpose for which it is held.

As a general guide:

• Account data is retained for the duration of your membership and for a reasonable period after account closure, to allow for dispute resolution and to meet legal obligations.
• Financial transaction records may be retained for longer periods where required by applicable financial regulations.
• Identity verification documents are retained for the period required by applicable age verification and anti-money laundering obligations.
• Support communications are retained for a reasonable period to allow for follow-up and quality review.

When personal data is no longer required, bd345 will delete or anonymise it in a secure manner. Where full deletion is not immediately possible due to technical constraints, the data will be securely isolated until deletion is feasible.

8. Your Rights as a Member

As a member of bd345, you have rights in relation to the personal data we hold about you. These rights include:

• Right of access: You may request a copy of the personal data bd345 holds about you.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected. You can update basic account details directly through your account dashboard.
• Right to erasure: In certain circumstances, you may request that bd345 delete your personal data. This right is subject to limitations where retention is required by law or for legitimate operational purposes.
• Right to restrict processing: You may request that bd345 limit the way it uses your data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request that your data be provided to you in a structured, commonly used format.
• Right to withdraw consent: Where bd345 relies on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before the withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including for direct marketing purposes.

To exercise any of these rights, please contact the bd345 support team through your account dashboard or by email at the address listed in Section 11. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing certain requests.

9. Data Security

bd345 takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews of our systems and processes.

However, no method of data transmission or storage over the internet can be guaranteed to be completely secure. While bd345 makes reasonable efforts to protect your data, we cannot provide an absolute guarantee of security. You also have a role to play in keeping your account secure — please use a strong, unique password for your bd345 account and do not share your login credentials with anyone.

If you suspect that your account has been accessed without your authorisation, please contact bd345 support immediately through your account dashboard and change your password without delay.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, bd345 will take appropriate steps in accordance with applicable legal requirements, which may include notifying affected members.

10. Changes to This Policy

bd345 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

We encourage you to review this page periodically to stay informed about how bd345 handles your personal data. If you continue to use the platform after an updated policy has been published, you are deemed to have acknowledged the revised terms.

For changes that materially affect your rights or the way we process your data, bd345 will make reasonable efforts to notify registered members through their account or registered contact details in advance of the changes taking effect.

11. Contact and Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how bd345 has handled your personal data, please contact us through your account dashboard or by email.

Contact email: [email protected] (plain text — not a clickable link)

Please include your registered account username and a clear description of your request or concern. We will acknowledge your message and respond within a reasonable timeframe. For account-specific queries, using the in-account support system will generally result in a faster response.

bd345 takes all privacy-related enquiries seriously and will handle your request with care and confidentiality.